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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will show up. It contains thorough info about all the actions that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive array of tutorial videos describing how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive FAQ database, which covers questions asked by actual users and offers practical solutions. We periodically update our FAQ database with new articles so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of tech support engineers available 24/7/365 and ready to help you with any query. Each support ticket you send will be answered within sixty minutes (the average ticket response time being just 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269834

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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